Need help? Call us!+48 507 20 90 40
Claims handling

Motor insurance claims handling

One call is all it takes — reporting to the insurer, towing, cashless repair and a replacement car are on us. You simply pick up your repaired car.

Mechanic working on a car on a lift in a workshop
01

You report once

A call or the form — from that moment the case is on our side.

02

We deal with the insurer

We file the claim, follow timelines and inspections, run the correspondence.

03

You pick up the repaired car

Cashless repair in the USP network — no out-of-pocket bills.

Scope

What we take off your plate

From reporting the claim and dealing with the insurer to picking up your repaired car.

At-fault driver's liability

Settlement from the at-fault party's liability policy — cashless, no out-of-pocket.

Comprehensive (AC)

Comprehensive claim — we take over reporting and repair.

Glass

Network of 300+ glass-replacement points across Poland.

Towing

We arrange towing of the vehicle to the workshop.

Replacement car

Free replacement car for the entire repair period.

USP in numbers

Scale that works in your favour

200+body shops
300+glass-replacement points
24/7post-claim support
0 złcashless repair
USP Network

Nationwide workshop network

Our network covers Premium dealerships (ASO) and independent workshops. We repair with original parts and top-tier alternatives.

200+body shops
300+glass-replacement points
  • Authorised dealers (ASO) and independent workshops
  • Original parts and top-tier alternatives
  • Priority service for USP customers
Mechanic repairing a car in a workshop
SMART / SPOT

Minor damage in 1 day

Scratches, light dents, plastic part welding and upholstery — without panel replacement and without launching the full claim process.

Many small repairs are finished within a single day.

Call for a quote
  • Scratches
  • Dents without panel replacement
  • Plastic part welding
  • Glass repair
  • Upholstery repair
Customer reviews

Thousands of cases handled, hands-off

After a fender-bender I had nothing to arrange — replacement car the next day, cashless repair. Highly recommended.
Anna K.
1 / 6
Guide

Claims guide

The most common questions about cashless repair, replacement cars and payouts.

Call +48 507 209 040 or fill in the form on this page. Our consultant takes over, contacts the insurer and coordinates everything end-to-end.

The workshop settles the cost directly with the insurer — you don't pay out of pocket or wait for a refund.

Yes — under the at-fault party's OC or your AC if the policy covers it. We deliver the car to the repair shop or your home.

The insurer has 30 days to decide. With cashless repair you don't wait — the car is repaired right after inspection.

Yes. The USP network covers 200+ body shops across Poland. We help pick the nearest or most convenient one for you.

Under the at-fault party's OC the replacement car covers the full required repair period. Under AC the limit depends on your policy — we check it at intake and tell you upfront.

Submit a claim

Leave your number — we'll call back and handle the claim

Fill the form or call us. The rest is on us.

You don't file the claim yourself. After we call you back, a USP consultant reports the claim to the insurer, schedules the inspection and tracks deadlines.

We help with:
At-fault OCACGlassTowingTotal loss
Auto parts

Original new parts for all makes

Attractive discounts, prompt quotes, easy ordering process.

  • Original, new, unused parts for all makes
  • Attractive discounts
  • Prompt parts quoting
  • Easy ordering process

Available for businesses and individuals.

Order parts online

Fill in the order form — we'll prepare a quote promptly.

Go to the order form
For workshops

Run a body shop or glass-replacement point?

We work with 200+ body shops and 300+ glass-replacement points across Poland. If you'd like to join the USP network, let's talk.

For fleets

Fleet motor claims handling

End-to-end fleet claims handling — from reporting to repair management to settlement.

  • Complete fleet claims handling end-to-end
  • Mobility maintained through the repair network
  • Claims monitoring and cost-optimisation advisory
  • Transparent procedures and settlements
  • Monthly online reports
Vehicle typesPassenger, delivery, light commercial up to 3.5 t, off-road, trailers
Let's talk about your fleet